Okay, so, I got this phone in April. I had the 8330, but being an idiot, I dropped it in the sink. I got my phone through Best Buy, so I have their Geek Squad protection plan. By the way, best insurance plan ever! ...If you have a BlackBerry. They don't ask questions, they just replace it. The store no longer sold the 8330, so the associate told me I was getting a free 'upgrade' to the newest version of the phone, the 8530. Some 'upgrade' this phone is!
Since they activated the phone, I've had to 'clean install' the software twice. What that means, for those of you that don't know, is that Desktop Manager creates a back-up file of all of your applications, then wipes your phone entirely. It then re-loads the software, then restores your applications. The reason I had to do this? There's a problem with my phone screen going white, and becoming unresponsive. The only way to fix this problem when it occurs is a battery pull. This was a suggestion from both RIM and BlackBerry.
Now, I have been told it is likely a problem with my phone, and to have my carrier replace it. After some research, however, I've discovered this is a major problem with not only this model, but this OS upgrade, as well. Which is kind of ridiculous, but every phone has their own flukes.
A thought on the design: for the battery, it's much easier to remove the back to do a battery pull. However, this is also a design flaw. If you drop your phone, even on the table, the back pops right off, and there goes your battery! I'd really like to see something similar to the cover on the 8330 on the next model. Especially since now that I've dropped my phone a couple of times (which everybody does, you can't deny it), the back doesn't completely snap on.
The trackpad! I have to admit, it's more convenient than the trackball, because it doesn't get stuck, or break. However, it can become extremely unresponsive at times. For awhile, I had trouble with my trackpad even wanting to click on anything, especially in the browser. In order to fix this, I had to set the sensitivity to 90/90, and now it works perfectly. It's growing on me, I almost prefer the trackpad to the trackball!
I've also heard some complaints about the keyboard on this model. It does shift a little, it's true. However, the keys are set further apart than on other models. This makes it infinitely easier for me to type on it, and I almost don't need a computer anymore! I have no complaints about the keyboard, believe it or not! I really like that about this model.
Overall, I have to give this phone a 3/5. I do wish they'd fix the bugs in the OS in the next upgrade, I'm really sick of the whitescreen problem. The cover design needs work, and is mildly annoying. But overall, I do like the colors, and the sleeker, slimmer design, compared to the older Curve models. The trackpad is a wonderful addition as well. Is it worth the hassle? Well, once I talk to a technician, I'll know for sure.
As well, I do realize that I'm posting a lot for the last couple of days. I'm trying to merge a couple of blogs into one, because it's less hassle for me this way. Bare with me!
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